Crypto FAQ
Gain actionable crypto insights and accelerate your growth with our AI analytics platform. Make informed, data-driven decisions to achieve outstanding results.
Your security is our priority. TomoLux employs bank-grade encryption, two-factor authentication (2FA), and cold storage for all digital assets. We maintain full compliance with strict financial regulations in Japan and conduct regular security audits. Your funds are protected with insurance coverage against unauthorized access, allowing you to trade with complete confidence.
- Comprehensive guides and round-the-clock support
- Risk-free demo account to practice trading with virtual funds
- Automated tools that handle the hard work for you
- Begin with a modest investment (from just ) and develop your skills while you trade!
Withdrawals to bank cards are typically processed within 1–3 business days in most regions. Cryptocurrency withdrawals to external wallets are usually completed in less than 30 minutes. Please note that processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges rather than charging user fees. There are no hidden costs—you'll always see the exact transaction amount before you confirm.
Yes! TomoLux is available in over 98 countries worldwide and continues to expand. During registration, simply select your country to verify availability and view localized payment options tailored to your region. We maintain full compliance with all local regulations to ensure your trading remains safe and legal.
- AI-Powered Recommendations – Receive Personalized Cryptocurrency Suggestions Based on Your Risk Profile
- Ready-made portfolios - Curated investment bundles (e.g. "Starter Pack", "DeFi Bundle")
- Real-time market signals – Instant buy/sell alerts for leading cryptocurrencies
We offer 24/7 support through live chat and email at info@tomolux.com. For urgent matters, our team typically responds within 15 minutes on average.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Independent Third-Party Audits
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Country-Specific Rules
- Automatic Geo-Compliance: Our Platform Adapts to Local Regulations
- KYC verification is required in jurisdictions where mandated by local regulations
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Your Funds Are Secure
- Bank-grade security (equivalent to your online banking platform)
- 95% of assets kept in cold storage (offline)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank Transfers (SEPA, SWIFT – No Fees)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT – 0% fee)
- QR Code Scanning for Mobile Wallets
Crypto Support
Customer Support & Assistance
For all inquiries, please contact your broker directly. If you don't yet have an account with a trusted brokerage partner, let us know and we'll assist you in getting started. Should you encounter any issues with your trading partner's support, reach out to us and we'll do our best to help resolve the matter.
Support Hours
Our customer service team is available around the clock to assist you. In the rare event that immediate support isn't available, our dedicated specialists will respond to your inquiry as quickly as possible.
